Privacy Policy

Online Terms & Conditions –

Privacy Policy  - Trinity Tree Design srl.

The implementation of the General Data Protection Regulation that came into effect of the 25th of May 2018 means the protection of your personal information is of utmost importance to us. We have updated our online Terms and Conditions and Privacy Policy to give you a clear understanding on how and why we collect personal information and how we use it We will use data that you do choose to provide or that is being collected through your use of the website and which can identify you, only in line with the provisions of this Online Privacy Statement and in accordance with applicable data protection regulations. This Online Privacy Statement sets out the type, scope and purpose of collecting, processing and using personal information you do choose to provide when visiting and /or which may be transmitted via the Trinity Tree Design website (hereinafter “our website”). Please note that the use of our website does not require you to provide any personal information. We do not store credit card information. We do not share customer details with any 3rd parties. Personal identifiable information means any information of which an individual (the data subject) can be identified such as e.g. name, email address, phone number or the like. For more information on your rights of access, rectification and erasure of any personal data that we may hold about you, how to exercise these rights, and our contact details, please see section 6 & 7 [link] below. For the purpose of the General Data Protection Regulation (“GDPR”) and the Data Protection Bill 2017 (hereinafter collectively referred to as “Data Protection Laws”), the data controller is: Trinity Tree Design srl (hereinafter “Company Check” or “we”, “us”). For more information on Trinity Tree Design srl see section 8 [link] below. If you believe that we have processed your personal data in breach of this Online Privacy Statement or the relevant laws and regulations, you have the right to lodge a complaint with the Information Commissioner’s Office. This Online Privacy Statement does not cover other websites with their own Online Privacy Statements. We encourage you to read the Online Privacy Statement on the other websites you visit. By visiting our web-site you are accepting and consenting to the practices described in this policy. 1.Data collected through the use of our website & use of this information: 1.1 Contact Forms Our website gives you the opportunity to provide information to us by filling in a contact form for example to request information about our products. The information you give to us may include your name, address, email address and phone number, company information and information about your role. We only collect the data that is necessary to: •provide you with the information, products and services that you request, comply with our contractual obligations or enable us to enter into a contract with you; •provide you with information about other goods and services we offer that are similar to those you have already purchased or enquired about; we have a legitimate interest to use your data for this purpose unless you have told us not to provide such information to you; •provide you with information about goods or services we feel may interest you on the basis of the consent you have granted ; •personalise your experience on our website and ensure that our website is displayed in the most effective manner for you and your computer. Please be aware that data transfer via the internet (e.g. when communicating via email) is subject to security risks. Therefore, complete protection against third-party access to transferred data cannot be ensured. The contact form on our website is facilitated by a third-party Shopify Inc, Incorporated headquarters at 150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L4 act as a processor for Trinity Tree Design srl for customer contact via online contact form, ticket, phone and live chat. 1.2 Log Information When you visit our web site we collect standard internet log information and details of visitor behavior patterns, such as: • Date and time of your visit; • type and version of the browser you use; • operating system; • your Internet Protocol (IP) address • the full URL clickstream to, through and from our website (e.g. websites that you have visited and products viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction (such as scrolling, clicks and mouse-overs) and methods used to browse away from the page); • time zone setting; and • plug in types and version for system administration. We have a legitimate interest in this anonymous data since it enables us to further develop and enhance our website. We do not make any attempt to find your identity as a result of your visit to our website. We will not associate any data collected in this way with any personally identifying information from any other source in order to identify you. 1.3 Newsletter and Business Updates Our website offers you the opportunity to download product brochures and/or newsletters via our business community (hereinafter “newsletter”). To subscribe to this information, we do not require any email address. When subscribing to our business updates or our newsletter, we will store your IP address as well as the date and time. This serves to protect us in the event a third party improperly and without your knowledge makes use of your email address when downloading our product brochures and/or newsletters. We will not collect any other data. The data thereby collected is used solely for the purpose of sending you our business updates or newsletter. No data is transferred to third parties, nor is any of this information matched to any information that other components of our website may collect. If you are required to provide your email address to download the business brochures or newsletter, we may use on page tracking within Google Analytics (see below). We may use third party software and services for our email communications and we may track user activity to ensure we are sending relevant content and providing a positive user experience. 1.4 Cookies Our website makes use of Cookies, Pixel Tags, Local Shared Objects (also called “Flash Cookies”) and similar technologies when you are browsing our website to enable certain functionalities of our website and to help us analyze user behavior on the website to improve the customer experience. For more information about the cookies we use and how they work, please visit our cookies policy. One can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website. 2. Storage and transfer of information to third parties We will store your information on our secure servers and may share your personal information with members of our group and third-party service providers who assist us in targeting certain audience types, tailoring advertising, improving, and optimizing our website. We may transfer the personal information that we collect from you to a destination outside of Italy and, in some cases, outside of the European Economic Area (EEA) if necessary for the processing purposes we have described above (including where we transfer your personal information to third parties). In these cases, staff operating outside of the EEA who work for us or one of our suppliers may process your personal information. By submitting your personal information, you agree to this transfer, storing or processing. We will ensure, where your personal information is transferred to third parties or outside of the EEA, that appropriate measures are in place to protect your personal information and ensure that it is processed in accordance with the Data Protection Laws at all times. 3. Duration of Data Storage We store your personal data only for as long as it is necessary to achieve the purposes described above. Personal data will be deleted as and when it is no longer required for the purpose or after expiration of existing legal retention periods. 4. Links to Other Websites This Online Privacy Statement does not cover the links within our website linking to other websites. We encourage you to read the privacy statements on the other websites you visit. 5. Changes and Amendments to our Online Privacy Statement Trinity Tree Design srl may change and amend this Online Privacy Statement from time to time. Changes will be communicated through updates on our website. We recommend that you regularly access our website to ensure that you agree with any changes or amendments. 6. Your rights - Access to your personal information / Right of rectification and erasure Pursuant to Art. 15 GDPR you have the right to request details of personal information that we hold about you. In case the information we hold about you is outdated or incorrect you have the right pursuant to Art. 16 GDPR to request an update and correction of the relevant data. You may also have a right pursuant to Art 17 GDPR to request the erasure of personal data we hold about you provided that we do not have a statutory obligation or an outweighing legitimate interest to keep such data. Finally, under the conditions set out in Art. 18 GDPR, you have the right to restrict processing. 7. Right to object according to Art GDPR: 7.1 Right to Object on Grounds Relating to the Particular Situation According to Art. 21 (1) GDPR you have the right to object, on grounds relating to your particular situation, at any time to processing of your personal data. If you object we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms (e.g. to assert or defend ourselves against legal claims). 7.2 Right to Object Against Marketing In addition, pursuant to Art. 21 (2) DS-GVO, you may also object against the use of your data for direct marketing purposes. In this case, we will no longer use your personal information for advertising purposes. An objection does not require a particular form and should be directed to the address stipulated in section 7 below. In addition, you can contact our supervisory authority, the Information Commissioners Office. As far as the processing of personal data is based on your consent, you have the right to withdraw such consent to the processing of personal data at any time, i.e. regardless of whether it was granted prior to the entry into force of the GDPR. The withdrawal of the consent does not affect the legality of the processing activities carried out until the withdrawal. 7.3. Contact Address of the Controller If you have any comments or questions regarding this Online Privacy Statement or our use of your personal information, or would like to make a request, please contact us at: Trinity Tree Design srl.